Build Supply Indonesia
Terms of Service
Last updated: August 2026
These terms govern use of Build Supply Indonesia. By creating an account you agree to them.
1. What we are
Build Supply Indonesia (the Platform) is a curated directory and matching service connecting design professionals (Designers) with material suppliers (Suppliers) in Indonesia. We are not a party to any sale. Contracts for materials are formed directly between Designer and Supplier.
2. Accounts
Designers register free of charge. Suppliers apply and are admitted at our discretion following review. We may suspend or remove any account that provides false information, misrepresents products, or damages the Platform's standards. Admission and continued listing are at our discretion; a directory is defined by what it excludes.
3. Fees
No listing fees. No subscriptions. No supplier commission. A Designer or other buyer who places an order through the Platform, or through our sourcing desk, pays a sourcing fee of 3% of the confirmed order value. The fee is shown on the quotation and agreed with the buyer before the order is confirmed, and is payable within 14 days of order confirmation, against our invoice. An order originates through the Platform when the buyer and Supplier were matched, or first connected, via the Platform. Suppliers quote their direct price and pay nothing to the Platform.
4. Non-circumvention
For 12 months after a match, Designers, buyers and Suppliers agree not to conclude a matched order off-platform in order to avoid the sourcing fee. If an order that originated through the Platform is concluded off-platform, the fee remains payable by the buyer and either party may be removed from the Platform.
5. Contact privacy
Contact details of Designers and Suppliers remain private until an order is confirmed, or until both parties agree to share them. Messaging before that point takes place on the Platform.
6. Supplier responsibilities
Suppliers are solely responsible for the accuracy of their listings, the quality and legality of their products (including SNI, SVLK and other applicable certifications), delivery, and after-sales obligations. We vet at admission but do not inspect individual shipments.
7. Designer responsibilities
Briefs must be genuine projects. Designers must not use the Platform to harvest supplier lists for resale or to solicit suppliers onto competing platforms.
8. No warranty
The Platform is provided as is. We do not warrant that any Supplier will be suitable for a given project, and we are not liable for losses arising from transactions between users. Our total liability to any user is limited to IDR 5,000,000.
9. Termination
Either side can close an account at any time. Commissions accrued before closure remain payable.
10. Governing law
These terms are governed by the laws of the Republic of Indonesia. Disputes will be resolved in the courts of Denpasar, after a good-faith attempt at amicable settlement.